Managing Stress and Conflict in the Organisation
Learn how to build a healthier, more resilient workplace with Managing Stress and Conflict in the Organisation.
Skills to Advance Business Support Unit
Course Overview
This course helps leaders and managers recognise the causes and effects of stress and conflict at work, and provides proven strategies to manage them effectively. Learners explore how to identify early signs of stress, implement preventative measures, handle challenging situations, and foster a supportive and productive work environment.
Ideal for managers, supervisors, and HR professionals, this module enhances your ability to lead with empathy, resolve disputes constructively, and maintain team well-being and performance — even under pressure.
What are the entry requirements?
- Applicants must be at least 18 years.
- Must have achieved a minimum of a NFQ level 5 major award or its equivalent prior to entry to the programme, or have achieved the relevant skills, knowledge and competences through work experience.
- Good verbal and written command of the English language (Common European Framework B2 or equivalent).
- Participants must be currently employed, and must be or aspire to be, in a supervisory, team leader or middle management role.
- Applicants seeking entry to the programme must also be capable of completing the programme assessments.
- Nominated participants must meet the criteria outlined in the Target Participant Profile and Programme Entry Requirements above.
- Non EU/EEA applicants must have permission to work in Ireland.
- Learners must have a high level of computer literacy.
What will I study?
On successful completion of this programme, learners will be able to:
- Analyse the causes and effects of stress and conflict in the workplace.
- Evaluate the impact of stress and conflict on organisational performance.
- Identify and apply methods to prevent, reduce, and manage stress.
- Implement effective techniques for resolving conflict within teams and departments.
- Support individuals in managing pressure and maintaining wellbeing.
- Promote positive communication, trust, and collaboration within the organisation.
What is the certification?
Managing Stress & Conflict in the Organisation (8605-506)
Fee Information
This course is offered under the Skills to Advance Initiative. With this, a certain eligibility criteria applies. To find out if you are eligible, contact the Business Support Unit on 066 714 9690 or [email protected].
A fee waiver is in place for applicants in receipt of a qualifying social welfare payment. You can check your fee waiver eligibility with Department of Employment Affairs and Social Protection (DEASP), INTREO or your Local Employment Service (LES) office.
Still have questions?
Call Claire 066 714 96 90 or get in touch by email: [email protected]